GLPI11: Open-source ITSM that's shaking up the market 🚀
- Vincent Pollet
- Jan 22
- 1 min read
Three months after its release, GLPI 11 confirms its rise to power against proprietary solutions like ServiceNow or Jira Service Management, by focusing on flexibility, integration and transparency.
What really changes:
Custom assets: model all types of assets, not just IT
Redesigned self-service portal + integrated forms to improve user experience
Webhooks & OAuth2 API to automate and connect GLPI to other tools
Enhanced security with two-factor authentication
💡 Why does this matter? GLPI stands out because of its open source license, its control by internal teams, and an active international community.
👉 For CIOs, it is now a mature, adaptable and less expensive alternative to proprietary offerings, with a predictable release cycle and optional professional support.
